Good incident reports will feature all of these six key elements and help ensure that organizations keep on top of their incident reporting.
If your organization is looking to make smarter incident reporting decisions, drive operational excellence and create a culture of continuous safety improvement, having a good incident report form is essential. News What is happening around us. What is an incident report? What is considered an incident? It could mean: An event A condition, or A situation Most commonly, incidents are thought of as an event, such as a trip, a fall or a workplace accident.
Creates negative attention public perception or media attention A good incident report should help document all of these incidents and more! What makes a good incident report? Incident reports can be paper-based or electronically generated and are a way of capturing and documenting any of the following things: Accidents Injuries Near-misses Property damage Equipment damage Health and safety issues Security breaches physical or electronic Workplace misconduct issues Potential risks when used as part of a Safety document , and Uncontrolled hazards What separates a standard incident report from a good one?
Critically, a good incident report will help a company in three key ways. Element 1. Holistic The first key element of a good incident report is that it should be holistic. Lagging indicators Lagging indicators refer to incidents that are reported after they have occurred, such as: Recorded injuries Citations Employee compensation claims As lagging indicators are reported retrospectively — after the fact — your organization must use the collected data to inform decisions about what actions to take in the future to prevent them from occurring again.
These include: Near misses Behavioural observations Safety meetings Job observations Training records Leading indicators can be tracked to indicate the likelihood of incidents occurring in the future. Holistic also means that the incident report form covers the four main types of incidents.
Near misses These are situations where people could have been injured, but, luckily nothing came to pass. Near misses need to be reported as important lagging and leading indicators. A good incident report form will help communicate and raise awareness of these incidents across an organization to raise awareness of what might happen in the future.
For example, if two types of chemicals used during a production process are found to react together adversely, this would be classified as a no-harm event. Staff across the entire organization should be made aware of this operational risk. Adverse events Adverse events are related to medicines, medical devices, and vaccines.
They occur during patient treatment or management, rather than from a pre-existing condition. Be aware that if the incident required an ambulance, you are legally obligated to notify Occupational Health and Safety. It is also important to report the accident to your insurance provider promptly; failure to do so can result in having a claim denied. Part of this process should be undertaken while the injured party is still on site, if possible. Try to determine the root cause of the accident.
Mistakes and incidents in any organization are inevitable; however, there are many strategies to limit the number and severity of these occurrences. Consider the cause of the accident, and how that could be prevented from happening in the future. For example, if somebody fell due to an unnoticed spill, consider implementing hourly inspections for slipping hazards. Every incident is a learning opportunity for risk managers and other employees to better control the risk in their organizations.
By following these steps, you will ensure that the injured party gets the help they need as quickly as possible and that your business will be able to continue operations normally. Keep it brief in this section; the details earlier should have navigated through the facts already.
The fourth and last data-driven portion of the incident report includes actions taken and recommendations. Detail any immediate actions to help resolve injury, such as administering first aid, calling emergency personnel, or similar actions.
Also include any hazard mitigation type of actions, including installing barrier tape and placing pylons around a hazard or similar preventive action. Further to immediate actions taken, most incident reports also include recommendations to prevent recurring negative impact events.
It might include adding hand railing, or further traffic directing light controls, or any number of other physical or procedural changes or modifications that would benefit from preventing further incidents from occurring.
The final section of most incident reports is typically more of a formality than anything else. It is the final testament to the truth that the report has been completed and as truthfully as the writer was able. For more information on the incident report and the disclosure process, click here. Writing a basic incident report is one thing, but adding value while protecting yourself and those involved from further harm is something else.
But, what if you were able to cause positive change by writing an excellent and proactively helpful, data-driven incident report? Here are a few tips to help get you started. When writing an incident report, only write the facts.
Never write assumptions. We all fall into a tendency to want to be useful and proclaim we have a solution, but inferring results can be as damaging as missing the facts altogether. Please keep it clean and factual and leave out all assumptions when writing an incident report. Judgment falls into many incident reports, much to the chagrin of the person who inadvertently included it. Always include an impartial view of events and never place judgment.
Including pictures, audio, video, or similar media in your report is an excellent way to provide further information and data with blinding efficiency. It is vital to your procedure or at least, it should be.
Using printed paper reports? What are the types of accident? What causes an incident or accident? What are the steps of accident investigation? How long does an accident investigation take? What are 4 main causes of accidents?
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