Looking at existing forums, the a surprising amount of trivial variability in appeared in many TOS documents - and most of that appeared to to me to be the result of lawyers having to justify the billable hours to produce a precisely customized document, not for any significant difference. Unfortunately, now huge sections of some TOS agreements are all caps, defeating the whole point - since long paragraphs of all-caps are virtually unreadable.
Like with Privacy Policies, the sections of the TOS are pretty standard, even if the language is excessively variant. But, there is one section that often differs in ways that are very significant to most active users: The User Content License.
The User Content License sets limits on what the forum operator and the public can do with the content that users generate and post to the site. The range varies widely, because there are different models for user interaction - some communities are all about sharing and remixing everything freely, and others are professional associations and share on a limited basis, and only with trusted peers.
The question for each community is; who gets to control republish user contributions? The plan is for Discourse to provide these options out-of-the-box:. Only the original poster may republish contributions The original poster and the public may republish contributions via Creative Commons The original poster and the forum operator may republish contributions [default].
Each alternative provides the minimum license required to actually store and display the content to the other users, and - if applicable - to the public, and to search engines. For the Discourse. Next up: Unpacking the options… [Note - these options are described as interaction design as well as content…].
This option is for sites that have users sharing content that has commercial value - such as photographers, artists, designers, etc. It provides the user the most rights and the site operator can only use the content in very limited ways related directly to the operation of the forum. This type of license is usually used with private or limited-access forums. Translation: [Forum] operators may only use your contributions to run the site; i.
The next option: The original poster and the public may republish contributions , is also surprisingly uncommon. Sign in with LinkedIn Sign in with Facebook. Events Pulse Check Register for this event on 25 November Innovation Awards EDGE Furthermore, if high follower counts are not backed up with high engagement rates, the profile in question could end up being more of a liability than a valuable asset.
Branded discussion forums typically provide a much stronger sense of purpose and belonging. Driven by meaningful conversation, members are more likely to get involved and regularly check-in to see if people have replied to their posts. Every social platform that caters towards businesses provides a data-analytics dashboard, but many of them focus more on vanity metrics rather than true engagement metrics. By building a discussion forum that serves as a one-stop resource for collecting knowledge and relationship-building, businesses can tap into a wealth of useful data.
Because people tend to be more engaged in smaller, more purpose-driven communities, these data-driven insights are far more valuable for helping brands identify opportunities for improvement. Another benefit of having a forum is that it allows businesses to identify problems faster. Businesses face many challenges when it comes to identifying problems with their products or services and managing their reputations. By providing customers with a highly publicised, go-to resource for reporting issues, customer support and product development teams will have immediate access to the information they need to address them.
One of the great benefits of having a forum is the ability to strengthen connections with a wide group of people from all walks of life. Having a central space for people to share their thoughts and views with others, as well as the ability to build connections with others of like mind gives you a huge advantage over your competition. As you can see there are a number of benefits of having your own forum. Speak to us to find out how we can help you to achieve your forum goals.
Community building. What is a forum? Improve customer support One of the key benefits of having a forum is great customer support. Remember Me? Advanced Search. The Forum SA. Yesterday PM by ians. Cameras for your own protection ians. Yesterday PM by grey5joy. Voting Local Elections 1 November adrianh. Website ideas to earn online? Eskom Fact Sheet On Generators.
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